| PROBLEM |
POSSIBLE SOLUTION |
| Key Will Not Turn |
Verify that the combination dial is set at zero before attempting to turn the key. Make sure key is fully inserted before attempting to turn key. |
| Combination Will Not Open the Safe |
Check lock bolt pressure. Some free play should exist in the handle, left to right. Redial the complete combination stopping at "0" (before reaching "87"). Hold dial on "0" while shaking the handle back and forth. Then turn the dial right until it stops at about "87". Please note: If your lock still does not open, it is possible that one or more of your numbers may be off slightly from those shown in this manual. The combination number may have shifted slightly during shipping. Try dialing 1 up or 1 down from each number in the combination. If it opens with a new number, update your combination in this book and report it to Liberty Safe (800) 247-5625, Press 4. |
| Combination Opens the Safe Intermittently |
Check lock bolt pressure. Some free play should exist in the handle, left to right. Try dialing the combination again. Bolt pressure may be due to out of place interior shelves or improper personal storage (i.e. gun barrels, items too big for shelves). |
| Combination Dial Is Tight or Will Not Turn |
Verify that the key-lock is operating correctly and is open before attempting to turn dial. Check lock bolt pressure. Some free play should exist in the handle, left to right. Bolt pressure may be due to out of place interior shelves or improper personal storage. Make sure the locking bolts are in the fully extended position with the door completely closed or completely open. Normally dial tightness varies from safe to safe. Tightness of dial may increase or decrease as dial is being turned. |
| Combination Works But Handle Will Not Turn |
Verify that the dial has stopped on or about "87" before turning the handle. Corner protectors (packaging material) may cause undue pressure on the locking bolts. To alleviate the pressure push in on the door while pulling out and turning the handle to open the safe. If the handle turns partially the bolts may be jammed or caught up. Try rotating the handle back and forth (left to right) until the bolts free up. Use a cotton cloth and light oil to rub each bolt entirely, front and back of door. |
| Combination Works and Handle Turns But Safe Will Not Open |
Verify that the handle has been completely rotated before opening the door. Check the 7/32" Allen set screw located on either the side or front of the handle hub (center of handle) for tightness. Some safes are installed with a unique handle clutch mechanism. Improper personal storage or excess door adjustment may cause clutch to temporarily engage. Push in on the door while turning and pulling out on the handle to open. |
| Door Rattles When Shut |
Verify that the handle is rotating completely and that the locking bolts are fully extending. Refer to the Door Adjustment Procedures. |
| Door Will Not Shut |
Verify that the lock is unlocked and the locking bolts are fully retracted. Make sure the interior shelves are pushed back as far as possible, and that the floorboard is pressed down to the bottom of the safe floor. The handle should travel the same distance with the door closed as it does with the door open. |
| Door Shuts But Will Not Lock |
Verify that the door is shut completely, the handle rotated completely and locking bolts extended to their locked position. Then rotate the dial to lock the safe. Verify that interior shelves are pushed back as far as possible, and that the floorboard is pressed down to the bottom of the safe floor. |
| Chrome Locking Bolts Do Not Retract to Close Door |
Verify that the dial is unlocked and has stopped on or about "87" before turning the handle. On some models the bolt detent, (underneath the door, inside-middle) must be pressed in before turning the handle to retract the bolts. Bolts may become dry and need oil. Use a cotton cloth and light oil to rub each bolt entirely, front & back of door. |
