LIBERTY SAFE CODE PRIVACY POLICY

Liberty Safe maintains a secure database of unique "customer service codes," or "recovery codes," that can provide access to a safe if the proper proof of ownership is provided. These codes are meant to service the thousands of safe owners per year who lose their combination or have had a safe transferred to their ownership. If you'd like to be the only person who knows your code, Liberty Safe provides options for customers to delete or change their customer service code. Please be advised that if you move forward with either option, Liberty Safe will be unable to assist you should you lose your combination or otherwise require assistance to gain access to a safe you own.

Liberty Safe is committed to safeguarding the privacy and security of our customers' information. To the extent legally possible, all customer information is treated as presumptively private and will not be disclosed without the customer’s permission. As such, we will only release customer information, including access codes or combinations, to government and law enforcement agencies when we are legally compelled to do so.

Except where prohibited by law, Liberty Safe will notify customers of any request from a government or law enforcement agency for customer information.

Liberty Safe will only release customer information if all of the following three conditions are met:

1. A warrant, subpoena, national security letter, court order or equivalent (“compulsory process”) must be provided that is specifically issued to Liberty Safe;
2. For requests for access codes or combinations, compulsory process must specifically require that Liberty Safe release the combination or access code for a safe identified by its serial number; and
3. Customer information, including access codes and combinations, must already exist within our system at the time of the request.
   Procedure:

Upon receipt of compulsory process, Liberty Safe will work with its counsel to carefully review all requests for customer information to ascertain whether there is a valid basis for each request and that each request complies with this policy and applicable law. If Liberty Safe determines that the compulsory process is deficient, Liberty Safe will object, challenge, or reject the request.

If the request is valid, the Customer Service Manager will review Liberty Safe’s records to see if Liberty Safe has contact information for the customer.

Except where prohibited by law from doing so, Liberty Safe will promptly notify customers whose information, including access codes or combinations, is requested by a government or law enforcement agency to give the customer an opportunity to exercise their rights by, for example, filing a motion to quash the subpoena.

After notifying the customer (if it is feasible and legally permissible to do so), the Customer Service Manager will request approval from Liberty Safe’s CEO, or their designee, to release the combination or access code, if it is available.

Liberty Safe will then deliver the requested information to the government or law enforcement agency in a secure and confidential manner, in accordance with legal requirements.

This policy shall also apply to any request for customer information issued as part of civil discovery.

Limitation:

Liberty Safe can only notify customers who have provided their contact information to Liberty Safe.

Nothing within this Policy is meant to create or does create any enforceable rights against Liberty Safe, and Liberty Safe’s policies may be updated or changed in the future without further notice to any person, including without limitation government or law enforcement.